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  1. Defigo Help Center
  2. General questions

General questions

Get started

  • How do I register for the service?
  • How to get started with the Defigo mobile app
  • Widget for iOS / Android
  • What if I don't have a smartphone?
  • How to open a door using the app
  • Add a door or building to your favorites
See all 12 articles

Users and access

  • How to add or remove users to/from your unit
  • How do I register for the service?
  • How to add a keyfob
  • Why is my name not visible on the intercom?

Mobile app / Keyfobs

  • This is how you add a keyfob online in Webadmin
  • How to get started with the Defigo mobile app
  • How to open a door using the app
  • Add a door or building to your favorites
  • Why is my name not visible on the intercom?
  • Change your button layout and calling preferance
See all 12 articles

Administration

  • This is how you add a keyfob online in Webadmin
  • Webadmin User Manual
  • How to add or remove users to/from your unit
  • How to reset your password
  • How can I contact you?

Troubleshooting

  • Why is my name not visible on the intercom?
  • Why am I not receiving calls from the intercom?
  • How to change the visibility of your doorbell button on the intercom
  • How to reset your password
  • What if I don't have a smartphone?
  • How can I contact you?

FAQ's

  • How to add or remove users to/from your unit
  • Why am I not receiving calls from the intercom?
  • Why is my name not visible on the intercom?
  • Is the camera of the intercom always recording?
  • Change your button layout and calling preferance
  • How do I register for the service?
See all 7 articles
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