How to add a user to a unit and send an invitation
1. Check the building settings and language first
First, go to the settings at building level.
At the bottom of the page, you will find the building’s language.
This language is used for invitations and further communication, such as:
- SMS invitations
- Email invitations
- Password resets and similar communication
Make sure the language is set correctly before inviting users.
2. Go to the correct unit and select “Add user”
- Go back to Units.
- Click on the unit you want to add the user to.
- Select “Add user”.
3. Choose how the user should be invited
You can invite the user via:
- Phone number
If you have both, you can enter both.
If you are only going to use one method, using a phone number is recommended.
4. Enter the phone number correctly
When using a phone number, you must enter the country code/prefix.
You can either:
- Scroll through the list and select the correct prefix
- Enter the correct prefix directly
- Then enter the phone number.
5. Customize access before saving
You can remove the call button if the user should not have access to it.
- You can also remove digital keys if the user should not be able to unlock doors via the app.
- If the user should only have access for a limited period, you can set an expiration date.
Example: access for two weeks.
The user will then be automatically removed later.