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How to get started with your home station

Updated

This is how you get started with your home station

In the packaging you will find a power chord, the home station, and a screw kit for on-wall installation.

1. Unboxing and installing

  • Remove the Home Station and adaptor from the box
  • The back plate is attached to the home station with 4 magnets. Remove the back plate from the home station
  • Make sure that there is a strong WiFi-signal where you place the Home Station
  • Secure the back plate to the wall if you are placing the home station on the wall. The home station can be used in portrait, or landscape mode
  • Plug the adaptor into a power socket, and the USB-C end of the cable into the back of the home station
  • Attach the home station to the back plate with the magnets on the back of the home station

2a. Getting started when the device is administered via the Building Manager

  • The first screen on the device will allow you to select your language from the dropdown options. Choose the language you would like to use and press "Next"
  • Select your WiFi from the options on the screen. Enter your WiFi password, then click "Next"
  • Choose who will manage the home station - you or the Building Manager
  • If your building manager is managing your device, press "Controlled by building admin" , then press next
  • A 6 digit code will appear on the screen, give this code to the building manager (please note that the code may take some time to generate after the first startup)
  • Once the building manager has registered the home station toward your unit in the administration portal, the door will be visible on your device
  • Your building manager will decide which options you have available on your device, these are the options that may be available
    • Set doorbell visibility
    • Set screen brightness
    • Adjust the volume for the device
    • Change the name of the doorbell
    • Set the ringtone
    • Haptic cover mode
  • When your building manager has set up the device for you, you will have access to your doors.
  • On the main screen you can open the door, and access the settings chosen by the administrator.

2b. Getting started when the device is administered by you

  • The first screen on the device will allow you to select your language from the dropdown options. Choose the language you would like to use and press "Next"
  • Select your WiFi from the options on the screen. Enter your WiFi password, then click "Next"
  • Choose who will manage the home station - you or the Building Manager
  • If you will manage the device, yourself press "Controlled by tenant" , then press next
  • You will now see the login-screen. Select your region and enter your username and password
    • Use the same username and password as you have in the app. If you don't have an account yet, please follow these steps to create one
    • If you have forgotten your password, just tap "Forgot your password?" and follow the steps to reset your password
  • If you have access to several buildings, you first need to choose the building you want to set up the device for

3. Using the home station:

  • You are now good to go with your home station
  • If someone is calling you from the Intercom, the call will go through to your home station
  • On the home screen you can open the doors you have access to by simply clicking the "Open door"-symbol
  • You can hide the doorbell from the Intercom by clicking the eye-symbol "Hide/unhide doorbell"
  • If the eye has a dash over it, it means that the doorbell is hidden. Simply make it visible again by tapping it

4. Settings

Tap the cogwheel in the upper-right corner to enter the settings menu.
From the settings menu you can:

  • Change volume
    • Choose "Change volume" and move the dot up or down to increase/decrease the volume
    • When you have set the desired volume, simply tap "My doors" in the upper-left corner to go back to the home screen
  • Change ringtone
    • Tap "Change Ringtone and tap the ringtone you want to listen to/change to
    • When you have chosen the ringtone you want, simply tap "My doors" in the upper-left corner to go back to the home screen
  • Wifi
    • If you want to see/change the WiFi-network you are connected to, tap "WiFi"
    • Tap the network you want to connect to
    • Enter your password
    • Tap "Next" in the upper-right corner
    • When you are connected, the WiFi-symbol will turn blue and the text "Connected" will appear behind it
    • Tap "Back" to go back to the settings menu
    • Tap "My doors" to go back to the home screen
  • Change Language
    • Tap "Change Language" to change the display language of the device
    • Tap the language you want to use
    • Tap "My doors" to go back to the home screen
  • Get Help
    • Tap "Get Help" to submit a query to our support team
    • Choose how you want to receive your reply (Email or Phone)
    • Describe your query
    • Tap "Send"
    • A query has now been submitted to our support team, and you will be contacted via your registered e-mail or phone number promptly
    • Tap "My doors" to go back to the home screen
  • Haptic cover mode
    • Tap "Haptic cover" in order to use your home device with a Haptic Cover
    • Tap the toggle to the right to switch to Haptic Cover mode
    • Confirm by pressing "Yes"
    • You will automatically be redirected to the home screen
  • Log Out
    • If you want to log out from your device, simply tap "Log Out" in the top-right corner
    • Confirm by pressing "Yes, I'm sure"
    • You will then be redirected back to the Welcome"-screen for the Home Station

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